CAO’s Office
Mandate
The mandate of the CAO’s office is to ensure Council’s priorities,
goals and objectives for the community are set and efficiently and
effectively implemented. Legislative functions of the Clerk and
Treasurer are also requirements of the position.
Mission Statement
To know where we’re going, how to get there and to get there.
Mandate Statement
Through community input and monitoring of trends, the CAO as a key
point of contact between Council, staff and the community, works to
build and maintain a vibrant quality of life for residents and
ratepayers and for the delivery of quality services. In turn, the
CAO communicates vision, leadership and direction to staff to ensure
Council-set goals and priorities are met.
Enthusiasm and cooperation from the Management Team is essential in
meeting the CAO’s mandate. Absent enthusiasm and cooperation not
just from the Management Team, but from staff across the
organization, Council’s ambitious Strategic Plan cannot be
fulfilled. The function of the CAO is to ensure that Council’s
direction for the organization and the community once set is clearly
communicated and followed through given the resources available. The
setting and communication of expectations and direction to all
departments, Council and the community is essential.
Customer Service Guidelines
The Corporation of the Town of Parry Sound exists to provide core municipal services to itsresidents and ratepayers. Mayor & Council decide what those services and what the levels ofservices will be. This document will set guidelines and assist in determining if services arebeing delivered effectively and according to Council. Click here to review our customer service policy Customer Service Guidelines
2012 Operational Plans
Council has approved departmental business plans for 2012. The CAO Department's plan is attached for your information.
